Privacy Policy

Bk99 is committed to protecting your privacy and handling your personal data in accordance with applicable law. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data when you engage with Bk99 services.

By using our services, you acknowledge and accept the collection, use, and disclosure of your information as described in this policy. We may update this policy from time to time; changes will take effect upon posting.

1. Information We Collect

We collect information to provide and improve our services. The data categories include:

  • 1.1 Personal Data
    • Account registration data such as name, email address, date of birth, postal address, and contact details.
    • Identity verification data including copies of government issued identification and proof of address.
    • Payment information such as card details, bank account information, and cryptocurrency wallet addresses.
  • 1.2 Usage and Technical Data
    • Internet protocol address, device type, browser type and version, language, and time zone.
    • Pages viewed, actions taken, timestamps, session duration, and error reports related to the use of our services.
    • Transaction history, betting activity, and other data necessary for account management and financial processing.
  • 1.3 Non-Personal Data
    • Geographic information, geographic identifiers, and general analytics for service optimization.

2. How We Use Your Information

  • To operate, administer, and personalize your account, including processing deposits and withdrawals and settling bets and payments.
  • To communicate with you regarding account updates, security notices, regulatory requirements, and customer support requests.
  • To prevent fraud, detect suspicious activity, and ensure compliance with applicable laws and regulatory obligations.
  • To improve our Service through security enhancements, performance monitoring, and product development.
  • Legal bases for processing include consent where required, performance of contracts with you, and legitimate interests such as security, fraud prevention, and service improvement.

3. Sharing of Your Information

  • With Service Providers that perform services on our behalf, including payment processing, identity verification, hosting, and customer support.
  • With Affiliates for the purposes described in this Policy and to support business operations.
  • With business partners in relation to promotions or offerings, where permitted and with your consent if required by law.
  • With other users when information is made public through the Service or as necessary for functionality.
  • In the event of a corporate transaction such as a merger, acquisition, or asset sale, your information may be transferred to the successor entity.
  • As required by law or to protect rights and safety, including cooperation with regulators or law enforcement authorities.

4. Retention of Your Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. Usage Data may be retained for internal analysis and security purposes for a period determined by our legitimate needs. When no longer required, data will be securely deleted or anonymized.

5. International Data Transfers

Your information may be transferred to and stored in jurisdictions outside your home country. Where transfers occur, we implement appropriate safeguards and rely on lawful transfer mechanisms to protect your data. You consent to such transfers by using our services and providing information to Bk99.

6. Security

We implement reasonable technical and organizational measures to protect data, including encryption of sensitive information in transit and at rest, access controls, regular security assessments, and incident response procedures. However, no security system is guaranteed to be absolute; you should maintain strong authentication and avoid sharing account credentials with others.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service and improve user experience. Types include:

  • Necessary cookies to authenticate users and enable core features.
  • Preference cookies to remember settings and language choices.
  • Analytical cookies to monitor usage and performance for service improvement.

You may manage cookie preferences where applicable. By continuing to use the Service, you consent to our use of cookies as described unless you disable cookies where able under your device settings.

8. Your Privacy Rights

  • Access to your Personal Data and the right to request correction or deletion of inaccuracies by logging into your account or contacting us.
  • Withdraw consent for processing based on consent and object to processing where legally permissible.
  • Request restriction of processing or data portability where applicable.
  • In certain circumstances, file a complaint with a supervisory authority if you believe your rights have been violated.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect Personal Data from minors. If we become aware of such data, we will promptly delete it and assess for compliance with applicable laws.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on the Service and, where appropriate, notify you by email prior to the change taking effect. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. How to Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at [email protected]. For general service inquiries, you may reach [email protected].